Privacy Policy

01 Who we are

The App is developed and operated by Alfonso Jose Briceño Osorno on the Tribed platform. Each App is published under the brand of an individual coach, creator, or expert (the "Creator") who provides the content and community inside it. We act as the data controller for account and platform data, and as a processor on behalf of the Creator for content they manage within their App.

02 Information we collect

Information you provide

• Account information — your name, email address, and login credentials when you create an account.
• Profile information — any optional details you add to your profile, such as a photo or bio.
• Content you create — posts, comments, messages, replies, and any text, images, or files you submit inside the App's community or tools.
• Communications — messages you send to us or to the Creator for support.

Information collected automatically

• Usage and activity data — which content you view, your progress, preferences, and how you interact with features, used to operate the App and remember where you left off.
• Device and technical data — limited technical information (such as device type, operating system, app version, and basic diagnostic or crash data) needed to keep the App secure and working.

03 How we use your information

• To create and manage your account and authenticate your logins.
• To deliver the content, community, and tools inside the App.
• To remember your preferences and activity so the experience is continuous.
• To process and manage subscriptions and access to paid features.
• To respond to your support requests and communicate with you about your account.
• To keep the App secure, prevent abuse, and diagnose technical problems.
• To comply with legal obligations.

04 Legal bases for processing

Where the EU/UK GDPR applies, we process your information on the following bases: performance of a contract (to provide the App you signed up for), legitimate interests (to secure, maintain, and improve the App), consent (where required, which you may withdraw at any time), and legal obligation (to comply with applicable law).

05 How we share your information

We share information only as needed to run the App:

• With the Creator whose App you joined, so they can deliver content, manage their community, and provide support.
• With service providers who process data on our behalf — such as cloud hosting, database, and infrastructure providers — under agreements that require them to protect your data and use it only for our purposes.
• With app stores and payment processors (Apple and Google) when you purchase a subscription. See Subscriptions below.
• Where required by law, to comply with a legal obligation, enforce our terms, or protect the rights, safety, and property of users or the public.
• In a business transfer, if the platform is involved in a merger, acquisition, or sale of assets, in which case we will notify you of any change in control of your data.

06 Subscriptions and payments

Paid subscriptions and in-app purchases are processed by Apple (App Store) and Google (Google Play). We do not collect or store your full payment card details. The app stores share with us limited information needed to confirm and manage your subscription status. Your payment data is handled under Apple's and Google's own privacy policies.

To cancel a subscription, manage it directly through your Apple or Google account — deleting your in-app account does not automatically cancel a store subscription.

07 Data retention

We keep your personal information for as long as your account is active or as needed to provide the App. When you delete your account, we delete or anonymize your personal data within 30 days, except for limited records we are required to keep by law (such as financial or tax records), which we retain only for the period required by applicable regulations.

08 Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and associated personal data.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at hello@tribed.io. We will respond within the timeframe required by applicable law.

09 Deleting your data

You can request deletion of your account and associated data at any time using our dedicated form:

• Request account & data deletion →

We process every request and confirm by email within 30 days. See Data retention for the limited records we may be legally required to keep.

10 Children's privacy

Our Apps are not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us at hello@tribed.io and we will delete it.

11 Security

We use industry-standard technical and organizational measures — including encryption in transit and access controls — to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and to address vulnerabilities promptly.

12 International data transfers

We operate internationally, and your information may be processed in countries other than your own, including where our service providers are located. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information when it is transferred across borders.

13 Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App. Your continued use of the App after changes take effect means you accept the revised policy.

14 Contact us

If you have questions about this Privacy Policy or how your data is handled, contact:

• Alfonso Jose Briceño Osorno — Tribed
• Email: hello@tribed.io
• Web: tribed.io